IO Solutions International Ltd
AML POLICY
A. ANTI-MONEY LAUNDERING
This policy is to establish guidelines for IO Solutions International Ltd (“Company” or
“Exchange”), Anti-Money Laundering’ and ‘Know Your Client’ (“KYC”) procedures for new
and existing clients.
All of monetary transactions, to the best knowledge of the Company shall be free from any
form of money laundering and terrorist activities. The Company operates with integrity and is
committed to implementing the measures established. The Client’s failure to comply with the
regulations set by the Company would mean termination of the account. If the Client is proven
of committing money laundering, he is responsible for any damage or loss which may occur,
and the Company is excluded from his fraudulent actions.
In an effort to counter money laundering and other illegal activity, we have decided not to
support any cash transactions, regardless of their stated purpose. Our firm has the right to cancel
or deny a transaction at any point if there are suspicions regarding its legality.
Obligation
The obligation to observe the policy rests with Management Board members and employees of
the Provider of service, including temporary staff, agents of the Provider of service who initiate
or establish Business Relationship (hereinafter all together called the Representative). Every
Representative must confirm awareness of the policy with the signature. The policy is primarily
based on the regulations of Republic of Bulgaria Law on the Prevention of Money Laundering
and Terrorist Financing (hereinafter the “Law”) and International Sanctions Act (hereinafter
ISA).
Definitions
Money Laundering is a set of activities with the property derived from criminal activity or
property obtained instead of such property with the purpose to:
conceal or disguise the true nature, source, location, disposition, movement, right of
ownership or other rights related to such property;
convert, transfer, acquire, possess or use such property for the purpose of concealing or
disguising the illicit origin of property or of assisting a person who is involved in
criminal activity to evade the legal consequences of his or her action;
participation in, association to commit, attempts to commit and aiding, abetting,
facilitating and counselling the commission of any of the actions previously mentioned.
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Terrorist Financing shall mean any act which constitutes an offence within the meaning of
Article 2 of the International Convention for the Suppression of the Financing of Terrorism of
9 December 1999.
Compliance Officer or CO representative appointed by the Management Board responsible
for the effectiveness of the Policy, conducting compliance over the adherence to the Policy and
serving as contact person of the FSC.
FSC - Financial Supervision Commission (FSC)
SANS State Agency ‘‘National Security’’
Business Relationship a relationship of the Provider of service established in its economic
and professional activities with the Client.
Transaction cash flow or payment order or cryptocurrency wiring from a Client to the
Provider of service.
Client a natural or legal person, who uses services of the Provider of service.
Beneficial Owner is a natural person, who:
Taking advantage of his influence, exercises control over a transaction, operation or
another person and in whose interests or favour or on whose account a transaction or
operation is performed taking advantage of his influence, makes a transaction, act,
action, operation or step or otherwise exercises control over a transaction, act, action,
operation or step or over another person and in whose interests or favour or on whose
account a transaction or act, action, operation or step is made.
Ultimately owns or controls a legal person through direct or indirect ownership of a
sufficient percentage of the shares or voting rights or ownership interest in that person,
including through bearer shareholdings, or through control via other means. Direct
ownership is a manner of exercising control whereby a natural person holds a
shareholding of 25 per cent plus one share or an ownership interest of more than 25 per
cent in a company. Indirect ownership is a manner of exercising control whereby a
company which is under the control of a natural person holds or multiple companies
which are under the control of the same natural person hold a shareholding of 25 per
cent plus one share or an ownership interest of more than 25 per cent in a company.
Holds the position of a senior managing official, if, after all possible means of
identification have been exhausted, the person specified in clause ii cannot be identified
and there is no doubt that such person exists or where there are doubts as to whether
the identified person is a beneficial owner.
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In the case of a trust, civil law partnership, community or legal arrangement, the
beneficial owner is the natural person who ultimately controls the association via direct
or indirect ownership or otherwise and is such associations’: settlor or person who has
handed over property to the asset pool, trustee or manager or possessor of the property,
person ensuring and controlling the preservation of property, where such person has
been appointed, or the beneficiary, or where the beneficiary or beneficiaries have yet to
be determined, the class of persons in whose main interest such association is set up or
operates.
Politically Exposed Person or PEP - is a natural person who is or who has been entrusted
with prominent public functions including a head of state, head of government, minister
and deputy or assistant minister; a member of parliament or of a similar legislative body, a
member of a governing body of a political party, a member of a supreme court, a member
of a court of auditors or of the board of a central bank; an ambassador, a chargé d'affaires
and a high-ranking officer in the armed forces; a member of an administrative, management
or supervisory body of a state-owned enterprise; a director, deputy director and member of
the board or equivalent function of an international organisation, except middle-ranking or
more junior officials.
The provisions set out above also include positions in the European Union and in
other international organizations.
A family member of a person performing prominent public functions is the spouse,
or a person considered to be equivalent to a spouse, of a politically exposed person;
a child and their spouse, or a person considered to be equivalent to a spouse, of a
politically exposed person; a parent of a politically exposed person.
A close associate of a person performing prominent public functions is a natural
person who is known to be the beneficial owner or to have joint beneficial
ownership of a legal person or a legal arrangement, or any other close business
relations, with a politically exposed person; and a natural person who has sole
beneficial ownership of a legal entity or legal arrangement which is known to have
been set up for the de facto benefit of a politically exposed person.
Local Politically Exposed Person or local PEP a natural person, who performs or
has performed prominent public functions in Lithuania, a contracting state of the
European Economic Area or in an institution of European Union.
Provider of service IO Solutions International Ltd, Number 206974037, 1113 Sofia City,
Sofia District, Sofia Municipality, Izgrev District, 12, Nikolay Haytov Str., floor 3, office 10
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Management Board or MB management board of the Provider of service. Member of the
MB, as appointed by relevant MB decision, is responsible for implementation of the policy.
Equivalent Third Country means a country not a Member State of European Economic
Area but applying an equivalent regime to the European Union corresponding (AML)
Virtual currency - a value represented in the digital form, which is digitally transferable,
preservable or tradable and which persons accept Provider of service as a payment
instrument, but that is not the legal tender of any country or funds for the purposes of Article
4(25) of Directive (EU) 2015/2366 of the European Parliament and of the Council on payment
services in the internal market or a payment transaction for the purposes of points (k) and (l)
of Article 3 of the same directive.
Description of activities of the Provider of service
The Provider of service is the provider of a service of exchanging a virtual currency against
another virtual currency and/or exchanging a virtual currency against a fiat currency, and/or
vice versa and safekeeping crypto funds on behalf of clients.
Compliance Officer
The MB shall appoint a CO whose principal tasks are to:
monitor the compliance of the Policy with the relevant laws and compliance of the
activity of the Representatives with the procedures established by the Policy;
compile and keep updated the data regarding countries with low tax risk, high and low
risk of Money Laundering and Terrorist Financing and economical activities with great
exposure to Money Laundering and Terrorist Financing;
carry out training, instruct and update the Representatives on matters pertaining to
procedures for prevention of Money Laundering and Terrorist Financing;
report to the MB once a year (or more frequently, if necessary) on compliance with the
Policy, and on Transactions with a suspicion of Money Laundering or Terrorist
Financing;
collect, process and analyse the data received from the Representatives or Clients
concerning suspicious and unusual activities;
collaborate with and report to the FSC on events of suspected Money Laundering or
Terrorist Financing, and respond to enquiries of the FSC;
make proposals on remedying any deficiencies identified in the course of checks.
The CO must meet all the requirements, prescribed by the Law, and appointment of the CO
shall be co-ordinated with the FSC. If, as a result of a background check carried out by the
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FSC, it becomes evident that the CO’s credibility is under suspicion due to their previous acts
or omissions, the Provider of service may extraordinarily terminate the CO’s employment
contract due to the loss of credibility.
Legal Framework
Bulgarian licensed exchange Companies are required to comply with the Measures Against
Money Laundering Act (MAMLA) as well as the provisions of the European 5
th
AML
Directive (the “Law” for the purposes of this policy) regarding the prevention of Money
Laundering and Terrorist Financing. The main purpose of the Law is to define and criminalize
the laundering of proceeds generated from all serious criminal offences aiming at depriving
criminals from the profits of their crimes.
1. Legislative Framework
Measures against Money Laundering Act (MAMLA), last amended 28 February 2020
Rules of Implementation of the MAMLA, last amended 13 March 2020
NRA, published by SANS on 9 January 2020
Measures against Terrorism Financing Act (MATFA), last amended 29 November
2019
2. European Framework
Directive (EU) 2018/843 - The Fifth Money Laundering Directive of the European
Parliament on the prevention of the use of the financial system for the purposes of
money laundering and terrorist financing.
In accordance with the Law, Exchanges are obliged to set out policies and procedures for
preventing money laundering activities. Those procedures, which are implemented by the
Company, as these are requested by the Law, are the following:
Identification and due diligence procedures of clients.
Record keeping procedures in relation to clients’ identity and their transactions.
Internal reporting procedures to a competent person (e.g. Anti-Money Laundering
Compliance Officer) appointed to receive and consider information that give rise to
knowledge or suspicion that a client is engaged in money laundering activities.
Appropriate procedures of internal control, risk management, with the purpose of
preventing money laundering activities.
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The detailed examination of every transaction that due to its nature is considered vulnerable
to money laundering, and especially for complicated or unusually large transactions and
transactions that are taken place without an obvious financial or legal purpose.
Measures for making employees aware of the above-mentioned procedures to prevent
money laundering and of the legislation relating to money laundering.
Provision of regular training to their employees in the recognition and handling of
transactions suspected to be associated with money laundering.
Policy
The provisions of the Law have been adopted by the Company, which introduces procedures
and processes that ensure compliance with the Law and Directives and in line with the latest
EU 5
th
AML Directive on this matter.
Company’s AML Policy sets out the general measures which will apply to all clients such as:
check the identity of the Client
Verify the Client
monitor any suspicious Client activities and/or transactions
have a record of all the related information and/or documents of the Client’s financial
transactions
Restricted Business and Jurisdictions
Our Company does not provide services to clients that their activities are associated with any
high risk or banned activities.
Furthermore, the Company endorses and complies with the latest FATF recommendations, as
well as the latest, always, classifications of high-risk countries.
In addition, the Company takes into consideration sanctions list of the following bodies:
EU Sanction List
United Nations Security Council Consolidated List
B. KYC PROCEDURE
Client Identification and Due Diligence Procedures
No new Business Relationship can be formed, or Transaction executed, if the Client, in spite
of the respective request, has failed to present documents and appropriate information required
to conduct DD, or if based on the presented documents, the Representative suspects Money
Laundering or Terrorist Financing.
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If in spite of the respective request an existing Client has failed to present during the contract
period documents and appropriate information required to conduct DD, such behaviour
constitutes material breach of contract that shall be reported by the Representative to the CO,
and in such case the contract(s) concluded with the Client shall be cancelled and the Business
Relationship shall be terminated as soon as feasible.
The Provider of service shall not enter into Business Relationships with anonymous Clients.
The Company has adopted all requirements of the Law in relation to client identification and
due diligence procedures. The client identification and due diligence are as follows:
Client Due Diligence Procedure
Client Due Diligence procedure shall comprise the following:
i. Identification of the client and verification of the client’s identity on the basis of
information obtained from a reliable and independent source. This is KYC
procedure, which is explained in detail further below.
ii. Identification of the beneficial owner and taking risk-based and adequate measures
to verify his/her identity on the basis of documents, data or information issued by
or received from a reliable and independent source. As regards to legal persons,
trusts and similar legal entities, taking risk-based and adequate measures to
understand the ownership and control structure of the client.
iii. Obtaining information on the purpose and intended nature of the business
relationship.
iv. Conducting ongoing monitoring of the business relationship including scrutiny of
transactions undertaken throughout the course of the relationship to ensure that the
transactions being conducted are consistent with the data and information held by
the firm in connection with the client.
The KYC procedure is a requirement in order to comply with the International law provisions,
including the ones designed to prevent money laundering. The following procedure should be
followed unless an amendment is sent from the Compliance Department stating otherwise.
When a client applies to open an account with us Client will be asked but not limed to provide:
Natural Persons (this also applies to natural persons involved in a legal entity such as
Directors, Shareholders or authorized persons)
1. Proof of Identity (POI)
2. Proof of Residence (POR)
3. Proof of Signature
4. Proof of Bank Account Ownership
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Corporate Accounts
1. Certificate of incorporation or equivalent
2. Certificate of registered office or equivalent
3. Certificate of directors and secretary or equivalent
4. Certificate of shareholders or equivalent
5. Memorandum and articles of association of the legal person
6. Recent copy (up to three months) of a bank statement or utility bill in order to verify
the head office address
7. Identity of Directors and Shareholders with their relevant KYC documents required
of Natural Persons
8. Authorized person resolution signed by the Board of directors (‘BoD’)
The company’s documentation must be recent (maximum 1 year).
The Company reserves the right to request additional documentation until it satisfies its due
diligence.
Our Company does not accept legal clients where the shares are issued in a form of “Bear
Shares”.
Recordkeeping
Assessment of client documents will be made on an annual basis. All client’s documents and
record transactions will be kept safely and back-up for a minimum five (5) year period.
Enhanced Client Due Diligence
The Company should apply enhanced client due diligence measures in situations which by
nature can present high risk of money laundering or terrorist financing. Relevant list, which is
updated whenever is applicable per the relevant publications is listed above.
Also the company applies enhanced due diligence on Politically exposed persons (“PEPs”)
who are individuals that have or been entrusted with prominent public functions in a foreign
country and close associate is someone with a close relationship with the political exposed
persons.
Client Risk Assessment
Each Client who wishes to receive our services to exchange fiat to digital currency or the
opposite shall be assigned to one out of following three categories:
Low Risk (Level I)
Individuals (other than High Net Worth) and entities whose identities and sources of wealth
can be easily identified and transactions in whose accounts by and large conform to the known
profile may be categorized as low risk.
Medium Risk (Level II)
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Customers that are likely to pose a higher than average risk to the exchange may be categorized
as medium or high risk depending on customer’s background, nature and location of activity,
country of origin, sources of funds and his client profile etc.
High Risk (Level III)
The Company will apply enhanced due diligence measures based on the risk assessment,
thereby requiring intensive ‘due diligence’ for higher risk customers, especially those for whom
the sources of funds are not clear. The examples of customers requiring higher due diligence
may include:
High Net worth individuals
Trusts, charities, NGOs and organizations receiving donations,
Companies having close family shareholding or beneficial ownership
Firms with ‘sleeping partners’
Politically Exposed Persons (PEPs) Those with dubious reputation as per public
information available, etc.
The criteria used for risk assessment for this category are:
Risk from the country of origin
o Can be determine as per the geographical risk, i.e. risk from country of origin.
The evaluation of the risk from country of origin is performed according to the
following:
For natural persons: The residence country
For legal entities: The country in which is the legal entity’s seat.
When referring to high risk countries, it refers to countries with high corruption index, unsecure
economical and political systems, inefficient legal system or small number of requirements for
the documentation needed for opening businesses, countries known for production, processing
and trafficking drugs and weapons.
As additional factors that would influence the decision whether some country represents a risk,
could be:
States under sanctions, embargos or similar measures, issued, for example, from the
United Nations
States identified, by credibility sources, as states having incompatible regulation for
prevention of money laundering and financing terrorism with the international
regulation from this area,
States identified, by credibility sources, as states financing and supporting terrorism
Senior Management approval must be sought before establishing a relationship with such a
person. It is also a requirement to establish the high risk client’s source of wealth/source of
funds and the beneficial owners.
Source of Funds
For High Risk clients, whether these are legal entities or individuals, the Company further to
the enhance due diligence as per the previous section, will apply the request of additional
documentation (whatever applicable) in order to identify the source of funds.
These may include, but not limited to.
Individual clients:
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Curriculum Vitae (“CV”)
Bank Statements of last six months
Previous year/s Tax reports
Tax payment
Etc
For Legal Entities
Audited Financial Statements for newly formed companies, latest management
accounts
Bank Statements of last six months
Establishing the purpose and actual substance of a Transaction
For the purpose of preventing movement of illegally obtained funds through the Provider of
service it is essential upon entering into a Business Relationship, in addition to identification
of the Client, to establish the business profile of the Client, which consists of mapping the main
areas of operation and possible payment practices. Notice is to be taken on persons that the
Client has transactional relationships with, and their location.
It is necessary to bear in mind that certain circumstances, which are suspicious or unusual for
one Client, could constitute a part of normal economic activities of another. Establishing the
area of activity, work or profession of a client allows assessing whether or not the Business
Relationship or the Transactions are in conformity with the Client’s normal participation in
commerce, and whether the Business Relationship or the Transaction has an understandable
economic reason for the Client.
Implementation of International Sanctions
The Provider of service is required to implement International Sanctions in force.
Representatives shall draw special attention to all its Clients (present and new), to the activities
of the Clients and to the facts which refer to the possibility that the Client is a subject to
International Sanctions. Control and verification of possibly imposed International Sanctions
shall be conducted by the Representatives as part of DD measures applied to the Clients in
accordance with this policy.
The Representatives who have doubts or who know that a Client is subject to International
Sanctions, shall immediately notify the CO. In case of doubt, if the CO finds it appropriate, the
Representative shall ask the Client to provide additional information that may help to identify
whether he/she is subject to International Sanctions or not.
Transfer of funds
General Practice
When transferring money for purchasing digital currency, the sender’s name and the
information held on file provided by the Client upon the agreement, should match.
Money transfers from another party other than the account holder is strictly prohibited.
Furthermore, we will refuse any third-party transfers towards one of our Clients.
In case there is any discrepancy on a transaction, we reserve the right to automatically cancel
or suspend the transaction. Further to this, third parties are forbidden to conduct the transaction
in replace of the Client.
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Likewise, the information about transferring digital currency for sale, the recipient’s name and
the account holder has to be the same. Transferring through the online payment system is
allowed ONLY at the same account and/or wallet from where it was first used.
1. Credit Card transactions
To ensure that the owner of the account matches the cardholder, we ask that the client sends to
us a clear coloured copy of the card. For security reasons, we ask that the 8 middle digits of the
card number used for the transaction for all amounts are covered. We ask that the credit card
is a valid credit card where the name of the card holder is shown.
Not card will be accepted where it does not bear a name of the owner. Such example is a prepaid
card or internet card. In such cases the money will be rejected and send back to the sender.
2. Wire Transfers
When client is making a wire transfer, he is requested to provide the company with proof of
the wire transfer for 2 reasons:
a. To eliminate any possibility of errors such as wrong client
b. To be alerted for incoming funds
Important Notes
Have the Senior Management approval prior of opening a “Political Exposed Person”
account.
When a PEP is a potential client we need to obtain a bank reference letter.
Where the documents are not in English:
We need translation from a translator (external and/or an employee of the
Company).
If there is no one to translate the documents, we ask the client to send us an official
translation from a notary.
IO Solutions International Ltd has the right to refuse any client without giving reason.
These guidelines have been implemented to protect IO Solutions International Ltd and its
clients.