February 2023 Vs1
IO Solutions International Ltd
Terms and Conditions
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These terms and conditions (these "Terms") create a binding agreement between IO Solutions
International Ltd, with registration No. 206974037, licensed by the Financial Supervision
Commission (‘‘FSC’’), having its registered address at 1113 Sofia City, Sofia District, Sofia
Municipality, Izgrev District, 12, Nikolay Haytov Str., floor 3, office 10, ("IO Solutions
International Ltd ", "We" or "Us") and you, and control the use of this site (the "Site"), which was
created by Io Solutions International Ltd in order to provide services and acts as agent to purchase
and sell Bitcoins (BTC), Ether (ETH) and/or any other virtual or cryptographic currency as may
be added by IO Solutions International Ltd from time to time according to IO Solutions
International Ltd sole discretion ("Crypto Coins"), as well as any other services offered by IO
Solutions International Ltd from time to time , shall be referred to together as the "Services").
By indicating your acceptance to these Terms ("I agree") and/or by accessing or using the Services
you agree that you have read, understood, accept and agree to be bound by these Terms. If you do
not agree to these Terms, do not use the Services. IO Solutions International Ltd reserves the right,
in its sole discretion, to revise or modify these Terms at any time, and you agree to be bound by
such revisions or modifications. You are responsible for reviewing these Terms periodically. Your
continued use of the Services after a change or modification of these Terms has been made will
constitute your acceptance of the revised Terms. If you do not agree to the Terms your only remedy
is to discontinue your use of the Services. If you violate the Terms, IO Solutions International Ltd
reserves the right to immediately terminate or suspend the account you have created using the
Services. You agree that IO Solutions International Ltd need not provide you notice before
terminating or suspending your account.
When using or opening an account with IO Solutions International Ltd on behalf of a company,
entity, or organization (collectively, “Subscribing Organization”), you represent and warrant
that you: (i) are an authorized representative of that Subscribing Organization with the authority
to bind that organization to these Terms and grant the licenses set forth; and (ii) agree to these
Terms on behalf of such Subscribing Organization.
1. THE SITE; YOUR ACCOUNT. USE OF THE SERVICES.
1.1. IO Solutions International Ltd has created a Site that enables users to trade (buy and sell)
Crypto Coins. The transactions made on the Site may be subject to certain limitations, including
with respect to minimum and/or maximum amounts for each transaction. Different limitations may
apply to different Crypto Coins and limitations may be changed from time to time in view of
regulatory changes and/or at IO Solutions International Ltd sole discretion. We may refuse to
perform any transaction at our sole and absolute discretion, including without limitation, in view
of any breach by you of any regulation, policy or these Terms. Unless specifically stated otherwise,
transactions on the Site are irreversible.
1.2. These Terms permit you to use the Site and Services, subject to certain conditions, rights and
obligations. You should only use the Services if you are familiar with cryptocurrencies,
blockchain technology and related issues. We highly recommend learning the basics for the
above before starting to use the Services. Among others, changes may apply to the way
cryptocurrencies may be purchased and used, including without limitations, with respect to
regulatory requirements, reporting, tax issues, know your client’s procedures, anti-money
laundering, etc.
1.3. If you are a registered user using the Services, you are responsible for maintaining the
confidentiality of your account and password and for restricting access to your computer, and you
agree to accept responsibility for all activities that occur under your account or password. You
should keep your password confidential at all times and not share or disclose it to any third party.
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You shall be solely liable to any such disclosure. You may not assign or otherwise transfer your
account to any other person or entity. You acknowledge that IO Solutions International Ltd is not
responsible for third party access to your account that results from theft or misappropriation of
your account. IO Solutions International Ltd and its associates reserve the right to refuse or cancel
service before the order is completed, terminate accounts, or remove or edit content in our sole
discretion. If you think that someone has gained access to your account, please immediately reach
out to IO Solutions International Ltd.
1.4. Creation of an account and the use of the Services are permitted only to users of the age of 18
or more. It is your responsibility to provide proof, at IO Solutions International Ltd request, that
you meet this age limitation. We disclaim any liability or loss in case you dishonestly provide
unauthentic proof of your age. You may not: (i) create an account using a false identity or
information, or on behalf of someone other than yourself; (ii) open or use an account or use the
Services, if you are banned under any applicable law or regulation, or by us, from using the
Service; (iii) use your account for commercial purposes other than for utilization of the Services,
and in any case solely for your own personal account; or (iv) use the account for any illegal
conduct.
1.5. The Site, the Services, and the information and content available therein (IO Solutions
International Ltd Content) are protected by international copyright and other laws. IO Solutions
International Ltd hereby grants you a limited license to use the IO Solutions International Ltd
Content solely as required to use the Services for your personal, internal private and/or business
purposes. IO Solutions International Ltd is not a bank or financial institution and does not provide
investment or financial advice or consulting services to users of the Services. We are solely the
provider of the Services.
2. LICENSE.
2.1. License. Use of the Site is governed by these Terms. Subject to your compliance with the
Terms, IO Solutions International Ltd grants you a limited, non-assignable, non-transferable, non-
sublicensable, revocable, and non-exclusive license to use the Site solely for your personal or
internal business purposes.
2.2. Updates. The Site and Services are evolving and we may update the Site and Services at any
time, without providing notice.
2.3. Additional Restrictions. By accessing the Services, you agree not to: (a) sell, license, lease,
transfer, assign, reproduce, distribute, host or otherwise exploit the Services or the IO Solutions
International Ltd Content, or any portion thereof; (b) frame or enclose any brand name, trademark,
logo, or other IO Solutions International Ltd Content, (including images, text, audio, video, page
layout or form); (c) use any metatags or other “hidden text” using IO Solutions International Ltd
name or trademarks; (d) copy, modify, translate, adapt, merge, make derivative works of,
disassemble, decompile, reverse compile or reverse engineer any part of the Services; (e) use any
manual or automated software, devices or other processes; (f) access the Site or Services in order
to build a similar or competitive products; (g) copy, reproduce, distribute, republish, download,
display, post or transmit any IO Solutions International Ltd Content except as expressly permitted
herein; and (h) remove or destroy any copyright notices or other proprietary markings contained
on or in the Services or IO Solutions International Ltd Content. IO Solutions International Ltd, its
suppliers and service providers reserve all rights not granted in the Terms. Any unauthorized use
of the Services terminates the agreement between us including the license granted by IO Solutions
International Ltd herein.
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2.4. Third-Party Services. The Services may link, incorporate, or may otherwise provide access to,
third party sites, applications or materials that are hosted by another party, including digital
currencies such as Ethereum and Bitcoin or cryptocurrency exchanges such as IO Solutions
International Ltd own proprietary exchange (collectively, “Third Party Services”). You agree that
it is impossible for IO Solutions International Ltd to monitor Third Party Services and that you
access them at your own risk. Do not share any credential, private key, or other sensitive
information with any third party without validating their legitimacy. To the extent Third Party
Services incorporated into or linked to from the Services have terms that differ from these Terms,
you may be required to agree to those terms in order to access the Third-Party Service. We do not
control the terms, policies, or performance of any third party, and are not responsible for any
performance, or failure to perform, of any Third Party Services, including with respect to exchange
rates, processing of transactions, and similar activities. When you click on a link to any Third Party
Service, we will not warn you that you have left the Services and are subject to the terms and
conditions (including privacy policies) of another website or application. IO Solutions
International Ltd does not make any representations with respect to Third Party Services, or their
products or services. You should review applicable terms and policies, including privacy and data
gathering practices, of any Third-Party Services, and should make whatever investigation you feel
necessary or appropriate before proceeding with any transaction with any third party.
3. FEES AND PAYMENT ISSUES.
3.1. In consideration of the Services, IO Solutions International Ltd may charge a commission
and/or other fees, as shall be posted by IO Solutions International Ltd on the Site from time to
time. IO Solutions International Ltd may change such commissions and fees from time to time at
its discretion.
3.2. IO Solutions International Ltd may use third parties to receive funds, to process certain types
of payments, to conduct risk analysis and/or offer Crypto Coins, as applicable for the requested
Service and for the selected payment method ("Third Party Service Providers"). IO Solutions
International Ltd reserves the right to change and replace any Third-Party Service Provider at its
sole discretion. Services provided by Third Party Service Providers are governed exclusively by
the terms of use of such Third-Party Service Providers, and IO Solutions International Ltd has no
responsibility or liability with respect to any of their acts or omissions and any result thereof.
4. USER CONTENT.
You are responsible for all data and information provided or uploaded by you to the Services
(“User Content”), whether publicly posted (i.e., in a user forum, if applicable) or privately
transmitted (i.e., to us in connection with a support request). You are solely responsible for the
accuracy and completeness of User Content you submit and represent and warrant that you have
all rights required in order to post such User Content. We may, in our sole discretion, delete any
User Content that we determine violates these Terms. To the extent that you provide us with or we
may have access to any information that allows us to identify you or any other individual
(“Personal Information”) in connection with your use of the Services, we will preserve,
safeguard, and use such information as set forth in our Privacy Policy.
5. OWNERSHIP.
5.1. IO Solutions International Ltd and its suppliers own all right, title and interest in and to the
Site, Services, and the IO Solutions International Ltd Content. You will not remove, alter or
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obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in
or accompanying the Site, Services or the IO Solutions International Ltd Content.
5.2. Trademarks. The IO Solutions International Ltd trademarks and other related graphics, logos,
service marks and trade names used on or in connection with the Services and the Site, are the
trademarks of IO Solutions International Ltd and may not be used without permission in
connection with any third-party products or services. Other trademarks, service marks and trade
names that may appear on or in the Site or Services are the property of their respective owners.
5.3. User Content. You own all intellectual property rights associated with your User Content. By
posting, displaying, sharing or distributing User Content on or through the Services, you grant us,
and any Third Party Services used in connection with the Services, a nonexclusive license to use
the User Content solely for the purpose of operating the Services. Except as prohibited by
applicable law, we may disclose any information in our possession (including User Content) in
connection with your use of the Services, to (a) comply with legal process; (b) enforce these Terms,
(c) respond to your requests for customer service, or (d) protect the rights, property or personal
safety of IO Solutions International Ltd, our employees, directors or officers, partners and agents,
or members of the public.
5.4. Feedback. You may provide ideas, suggestions, documents, and/or proposals about the
Services to IO Solutions International Ltd through any means (“Feedback”), and you grant IO
Solutions International Ltd a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-
exclusive, and sublicensable right and license to use Feedback for any legitimate purpose.
6. USER CONDUCT.
You may not use the Services for any purpose that is prohibited by the Terms or applicable law.
You will not (and will not permit any third party to) take any action or make available any content
on or through the Services that: (a) infringes any intellectual property rights of any person or entity;
(b) is unlawful, threatening, harassing, defamatory, libelous, deceptive, fraudulent, invasive of
another’s privacy, tortious, obscene, or offensive; (c) is unauthorized or unsolicited advertising,
junk or bulk e-mail; (d) involves commercial activities and/or sales, such as contests, sweepstakes,
barter, advertising, or pyramid schemes; (e) impersonates any person or entity, including any
employee or representative of IO Solutions International Ltd; (f) interferes with the proper
functioning of the Services; (g) engages in any potentially harmful acts directed against the
Services, including violating any security features of the Services, introducing viruses, worms, or
similar harmful code into the Services; or (h) attempts to do any of the foregoing.
You represent and declare that the origin of all of the funds transferred to the Site is from your
own personal finances and that the origin of the money is legitimate and is not related to any illegal
activity. In addition, you represent and declare that you paid all required taxes and other mandatory
payments and have timely filed all required reports with respect to such funds as required by
applicable law.
7. INDEMNIFICATION.
You agree to indemnify and hold IO Solutions International Ltd, its affiliated companies, and their
respective shareholders, officers, employees, agents, partners and licensors (collectively,
the “Indemnified Parties”) harmless from any claims, actions, damages, losses, costs, liabilities
and expenses (including reasonable attorneys’ fees and other expenses) relating to or arising out
of: (a) your use of, or inability to use, the Site and the Services; (b) your violation of the Terms;
(c) your violation of any rights of another party, including without limitations any intellectual
property rights or privacy rights, and including any other users of the Services; or (d) your violation
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of any applicable laws, rules or regulations and/or third party policies, terms of use, guidelines,
etc. IO Solutions International Ltd may, at its own cost, assume the exclusive defense and control
of any matter otherwise subject to indemnification by you, in which event you will fully cooperate
with IO Solutions International Ltd in asserting any available defenses.
8. DISCLAIMERS.
8.1. Blockchain technology and specifically Crypto Coins are relatively new concepts which are
still being examined and analyzed by governmental entities around the world. Currently, the
Services are, to IO Solutions International Ltd knowledge, not regulated in many jurisdictions
while in other jurisdictions any existing regulation is constantly developing. In the event that a
regulatory entity in any applicable jurisdiction imposes new regulations or other restrictions on the
Services, IO Solutions International Ltd may, in its sole discretion, either modify these Terms, its
internal policies, the Services themselves and/or the Site, or, if IO Solutions International Ltd
deems such actions as required or advisable in order to prevent any adverse effect to its business
or customers, to suspend or terminate the Services or any part thereof, in order to be in full
compliance with such new regulations or restrictions.
8.2. THE SITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS. IO SOLUTIONS INTERNATIONAL LTDEXPRESSLY DISCLAIMS
ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND ARISING
FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE OR THE SERVICES,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, USEFULNESS, AUTHORITY,
ACCURACY, COMPLETENESS AND TIMELINESS. YOU ACKNOWLEDGE THAT, TO
THE EXTENT ALLOWED BY APPLICABLE LAW, ALL RISK OF USE OF THE SITE AND
SERVICES RESTS ENTIRELY WITH YOU. IO Solutions International Ltd makes no warranties
or representations with respect to the timeliness of any transactions on the Site (or that any such
transaction shall be performed) or with respect to any rates and/or other financial information
quoted or posted on the Site. Such rates and financial information constitute estimations only and
may not be the final rate for a specific transaction. In addition, such rates and financial information
may be dependent on third party services provider for which IO Solutions International Ltd has no
responsibility whatsoever.
8.3. In addition, IO Solutions International Ltd makes no warranties or representations about the
accuracy or completeness of the content of the Services and/or any content provided therein and
of the content of any sites linked to the Services and assume no liability or responsibility for any:
(i) Errors, mistakes, or inaccuracies of content; (ii) Personal injury or property damage, of any
nature whatsoever, resulting from your access to and use of the Services; (iii) Any unauthorized
access to or use of IO Solutions International Ltd secure servers and/or any and all personal
information and/or financial information stored therein; (iv) Any interruption or cessation of
transmission to or from the Services; (v) Any bugs, viruses, Trojan horses, or the like which may
be transmitted to or through the Services by any third party; or (vi) Any errors or omissions in any
content or for any loss or damage of any kind incurred as a result of the use of any content posted,
emailed, transmitted, or otherwise made available via the Services
8.4. IO SOLUTIONS INTERNATIONAL LTD IS NOT LIABLE, AND YOU AGREE NOT TO
SEEK TO HOLD IO SOLUTIONS INTERNATIONAL LTDLIABLE, FOR THE CONDUCT
OF THIRD PARTIES ON OR ACCESSED VIA THE SERVICES, INCLUDING OPERATORS
OF THIRD PARTY SERVICES AND THIRD PARTY PROPERTIES AND OTHER USERS OF
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THE SERVICES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS
ENTIRELY WITH YOU.
9. LIMITATION OF LIABILITY.
9.1. In no event will IO Solutions International Ltd, its directors, officers, agents, contractors,
partners and employees, be liable to you or any third person for any special, direct, indirect,
incidental, special, punitive, or consequential damages whatsoever including any lost profits or
lost data arising from your use of the Services or other materials on, accessed through or
downloaded from the Services, whether based on warranty, contract, tort, or any other legal theory,
and whether or not IO Solutions International Ltd has been advised of the possibility of these
damages.
9.2. IN ANY CASE, OUR ENTIRE LIABILITY UNDER ANY PROVISION OF THESE
TERMS SHALL NOT EXCEED AMOUNTS PAID BY YOU DIRECTLY TO US FOR THE
USE OF THE SERVICES HEREUNDER. AS SUCH, IF YOU HAVE NOT MADE ANY
PAYMENTS TO US IN ORDER TO USE THE SERVICES, WE SHALL NOT HAVE ANY
LIABILITY TO YOU WHATSOEVER. The foregoing limitation of liability shall apply to the
fullest extent permitted by law in the applicable jurisdiction.
10. TERM AND TERMINATION.
10.1. These Terms commence on the date when you accept them and remain in full force and effect
for so long as you access or use the Site or the Services, unless terminated earlier in accordance
with these Terms.
10.2. IO Solutions International Ltd may, at any time and for any reason, cease providing any or
all of the Services, and/or terminate these Terms. Without limiting the foregoing, we may also
terminate your access to any or all of the Services if you breach any provision of these Terms or if
IO Solutions International Ltd is required to do so by law, court order, the instruction of a
governmental entity, etc.
11. MISCELLANEOUS.
11.1. In the event that any provision of these Terms is held to be unenforceable, such provision
shall be replaced with an enforceable provision which most closely achieves the effect of the
original provision as permitted by applicable law, and the remaining terms of these Terms shall
remain in full force and effect.
11.2. Nothing in these Terms creates any agency, employment, joint venture, or partnership
relationship between you and us or enables you to act on our behalf.
11.3. Except as may be expressly stated in these Terms, these Terms constitute the entire agreement
between us and you pertaining to the subject matter hereof, and supersedes any other agreements,
understandings or warranties.
11.4. Nothing contained in these Terms shall be construed to limit the actions or remedies available
to us with respect to any prohibited activity or conduct. Non-enforcement of any term of these
Terms does not constitute consent or waiver, and we reserve the right to enforce such term at our
sole discretion. No waiver of any breach or default hereunder shall be deemed to be a waiver of
any preceding or subsequent breach or default.
11.5. We may assign our rights under these terms to any third party. You may not assign your
rights or obligations hereunder except as we expressly permit in writing.
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11.6. Any notice to be provided to you pursuant to these Terms may be provided to the email
address or other contact information you have provided to us. By using or visiting the Services,
you agree that the laws of Bulgaria, without regard to principles of conflict of laws and regardless
of your location, will govern these Terms and any dispute of any sort that might arise between you
and us. Any claim or dispute between you and us that arises in whole or in part from your use of
the Service shall be decided exclusively by a court of competent jurisdiction located in Bulgaria,
and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non-
convenient with respect to venue and jurisdiction in such.